Demo Troubleshooting Guide

This troubleshooting guide will provide you with information about Star Wars™ Jedi Knight™: Jedi Academy™. You will find solutions to common problems that were encountered while running the game in the Windows 98, Millennium Edition (ME), 2000, and XP operating systems with OpenGL 1.4 and DirectX 9.0a.

Table of Contents

	   1.	General Information

	   2.	General Troubleshooting

	   3.	Installation

	   4.	Performance

	   5.	Video Issues

	   6.	Sound Issues

	   7.	Controller Device Issues

	   8.	DirectX Setup

	   9.	How to Contact LucasArts

	 10.	Web Sites

-1- General Information

DISCLAIMER
This troubleshooting guide reflects LucasArts’ best efforts to account for and attempt to solve problems that you may encounter while playing the Jedi Academy computer video game. LucasArts makes no representation or warranty about the accuracy of the information provided in this troubleshooting guide, what may result or not result from following the suggestions contained in this troubleshooting guide or your success in solving the problems that are causing you to consult this troubleshooting guide. Your decision to follow the suggestions contained in this troubleshooting guide is entirely at your own risk and subject to the specific terms and legal disclaimers stated below and set forth in the Software License and Limited Warranty to which you previously agreed to be bound.

This troubleshooting guide also contains reference to third parties and/or third party web sites. The third party web sites are not under the control of LucasArts and LucasArts is not responsible for the contents of any third party web site referenced in this troubleshooting guide or in any other materials provided by LucasArts with the Jedi Academy computer video game, including without limitation any link contained in a third party web site, or any changes or updates to a third party web site. LucasArts is not responsible for webcasting or any other form of transmission received from any third party web site nor is LucasArts responsible if the third party web site is not working appropriately, including without limitation if the designated third party web site cannot be accessed due to an inaccurate URL.

LucasArts is providing reference to third parties and/or third party web sites to you only as a convenience, and the inclusion of any third party and/or third party web site does not imply endorsement by LucasArts of the respective third party or third party web site, or any association with the operators of any third party web site. You are responsible for viewing and abiding by the privacy statements and terms of use posted at the third party web sites. Any dealings with third parties (including advertisers) referenced in this troubleshooting guide or in any other materials provided by LucasArts with the Jedi Academy computer video game or participation in promotions, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such dealings or promotions, are solely between you and the advertiser or other third party. LucasArts or any of LucasArts’ affiliated entities shall not be responsible or liable for any part of any such dealings or promotions.

Supported Operating Systems
To be able to play Jedi Academy, you must have Windows 98, 98SE, Millennium Edition (ME), 2000, or XP installed and configured correctly and your computer hardware must be OpenGL 1.4 and DirectX 9.0a compatible.

According to Microsoft, Windows 95 has entered its non-supported phase as December 2001. Because of this, Jedi Academy doesn’t support this operating system. Windows 98 also entered its non-supported phase as of June 2003. Because of this, several hardware manufacturers are no longer developing drivers for this operating system.

If you are running Windows 2000 or XP, you must have local Administrator or Power User rights to properly install the game. Only local Administrator rights will allow you to update DirectX in these operating systems.

Minimum System Requirements

Computer:	100% DirectX 9.0a compatible computer required.

CPU:	Pentium III 450 MHz or faster CPU required.
	Pentium III or Athlon class 600 MHz or faster CPU recommended.

Memory: 	128 MB RAM required. 256 MB RAM recommended.

Graphics Card:	32 MB OpenGL 1.4 compatible PCI or AGP 3D Hardware Accelerator required.

Sound Card:	16-bit sound card required.

CD-ROM:	Quad Speed IDE or SCSI CD-ROM required.

Input Device:	Keyboard and mouse required. 
	100% DirectX 9.0a-compatible joystick or gamepad (optional).

DirectX:	Microsoft DirectX 9.0a must be installed to play the Jedi Academy Demo.
	To download DirectX 9.0a, please refer to the LucasArts Web site:
	http://support.lucasarts.com. From there, choose Updates/Patches, 
	and then Utilities to find a link to the latest version of DirectX.

	NOTE: DirectX may require the "latest" updates for your operating system.
	This may also include the latest drivers for your particular motherboard, 
	sound and video hardware.

Installation:	Installation requires 200 MB of free hard drive space. It is recommended
	that you have at least an additional 200 MB of free space available after
	installing the game for the Windows swap/page file and save games.

Multiplayer Support included in the full version of Jedi Academy
Pentium III 700 MHz or faster recommended for Dedicated Server.

Local Area Network Play: Supports up to 16 players via Local Area Network.
Internet Play: Supports up to 16 players via 56Kbps or faster connection to the Internet.
Dedicated Server: Broadband connection (DSL/Cable modem or better) required for
Internet hosting.

-2- General Troubleshooting

Jedi Academy was designed to run under Windows 98, Millennium (ME), 2000, or XP with OpenGL 1.4 and DirectX 9.0a. If the game unexpectedly freezes up, returns you to your desktop, or if you experience any other severe problems, you should try to properly shut down Windows and reboot your computer. (As a rule, you should never turn off your computer while the hard drive is active.) This will help prevent possible problems related to the error that you have experienced. It is especially important to reboot your computer before trying any of the troubleshooting tips included in this guide or before attempting to restart the game.

NOTE: If your computer reboots into Safe Mode, go to Shut Down Windows and choose Restart the Computer. This will put you back into Windows’ normal operating mode.

Why Can’t I Get The Launcher To Respond?
•	There may be a hardware conflict in your system.
•	Your computer may not be 100% DirectX 9.0a compatible.

Please consult DirectX Setup (Section 8) in this Troubleshooting Guide for more information.

I Cannot Launch Jedi Academy. What Do I Do Now?
•	Check to see how much room is available on your hard drive to make sure that you have enough free space for Jedi Academy to run. It is recommended that you have at least 200 MB of free space after installing the game for the Windows swap/page file and save games.
•	Check to see if you have any other applications running, such as memory managers, screen savers, or virus protection programs. Please refer to Should I have Other Programs Running in the Background in this section for more information.
•	Check to see if you have OpenGL compatible drivers. Failure in launching the game may occur because of driver incompatibilities. Please refer to Video Issues (Section 5) for information on OpenGL.
•	Check DirectX Setup (Section 8) in this Troubleshooting Guide for directions on how to find out if DirectX supports your computer hardware.
•	If none of the suggestions above help, you may have a corrupted installation. Try uninstalling, then reinstalling Jedi Academy.

What Should I Do If My Computer Goes To A Black Screen Or Locks Up?
If you end up at a black screen or the game appears to lock up, please press ALT-F4 before trying anything else. If this fails, press CTRL-ALT-DEL once and choose END TASK on Jedi Knight: Jedi Academy, which should take you back to the desktop. Windows 2000 and XP users will need to click on Task Manager, and then choose END TASK. If you do not see a dialog box after pressing CTRL-ALT-DEL, press ENTER twice and this should take you back to the desktop. Then restart your computer and try running the game again.

Why Do I Keep Hearing Static In Jedi Academy?
•	Your sound card may not be fully DirectX compatible. Please look at DirectX Setup (Section 8) in this Troubleshooting Guide for information about how to check for DirectX compatibility.
•	You may need to update the drivers for your sound card.
•	Your volume may be turned up too loud in Windows.
•	Your amplified speakers may be plugged into speaker-out on your sound card.

Please consult Sound Issues (Section 6) in this Troubleshooting Guide for more information.

Should I Have Other Programs Running In The Background?
Generally, we have found that it is not a good idea to run any other programs in the background while playing Jedi Academy. Please turn off any active screen savers while running this game, as they may interrupt the game and cause problems. Various video, sound, or memory problems may occur if other programs are running, including virus-detection utilities. You may need to disable or close programs that start automatically when Windows is started, such as the Microsoft Office Toolbar and the Live!Ware Creative Launcher. Some of these programs display icons on your system tray. If you have icons on your taskbar, right-click on each of them and select the option to disable, unload, or close them before running Jedi Academy. The next time you start your computer, these items will load once more and the icons will return. If you cannot disable them from the taskbar and you experience problems running Jedi Academy, we recommend that you consult Windows Help for information on how to remove shortcuts or how to keep other programs from running in the background.

Why Can’t I Task Switch When Playing Jedi Academy?
Task switching is disabled when playing Jedi Academy in full screen mode. In order to task switch, you must change Full Screen to Off in the Video Setup screen.

Running On Low-End Systems
When running Jedi Academy on a low-end system, you may experience some stuttering in the sound and graphics. This usually happens if other programs are running or your system resources are low. Freeing up system resources may improve performance. Check Performance (Section 4) in this troubleshooting guide for more performance tips.

Power Management
If your computer is equipped with a Power Management feature, you may want to disable it. Please consult your computer's documentation or the manufacturer for assistance in doing this. When Power Management is enabled, the following problems may occur:

•	The game may crash or go to a blue screen when sleep mode activates.
•	The Windows mouse cursor may appear when the computer returns from sleep mode.
•	The monitor may go to a black screen while you are playing or when sitting at one screen for long periods of time.

Desktop Color Palette
If you experience problems running the game, we recommend that you set your desktop Color Palette or Colors to High Color (16-bit). When running Jedi Academy with your desktop set to a color palette other than 16-bit, some video cards may experience problems launching the game or you may see graphic corruption. In most cases, switching to High Color (16-bit) solves these problems. To change your desktop color palette and resolution:

•	Right-click on the desktop where there are not any icons.
•	Choose Properties from the shortcut menu.
•	Click on the Settings tab.
•	Windows 98/ME/2000: Look at Colors.
•	Windows XP: Look at Color Quality.
•	Choose High Color (16-bit).
•	Click OK to close this window.
•	If your computer prompts you to, restart.

Windows 2000 and XP Issues

Administrative Rights
Some of the steps noted in this Troubleshooting Guide regarding making adjustments to your system, such as setting up your monitor, will not be available for you to modify unless you are logged onto the system with Administrative Rights. Without these rights, you may be unable to select the option because it is grayed out. You will be unable to install DirectX unless you are logged on with Administrative Rights.

Keyboard Functionality In Windows 2000 and XP
When playing Jedi Academy on a Windows 2000 or XP system, pressing ALT, CTRL or SHIFT multiple times may bring up a Windows dialog box while playing the game. This is a function of Accessibility options. For information regarding disabling this feature, please consult Windows Help.

Out Of Virtual Memory Error In Windows 2000 or XP
When playing Jedi Academy on a 128MB system with Windows 2000 or XP, you may see an Out of Virtual Memory Error while playing or when exiting this game. This occurs in part because the minimum memory requirement for Windows 2000 and XP is 64MB, leaving only 64 MB to run the game. If this occurs, we recommend that you exit the game and reboot your computer to clear the memory before playing again. If the problem persists, you may want to adjust your Page file settings to allow Windows to start the game with more virtual memory. Consult Windows Help for information on how to modify your Page file settings.

-3- Installation

Installing Jedi Academy
Double-click on JediAcademyDemo.exe to install the demo. Click on the Install button on the launcher and the installer will guide you through the installation process. Please check the amount of available hard drive space on your system before installing the Jedi Academy. Installation requires 200 MB of free hard drive space. The default install path for this demo is: C:\Program Files\LucasArts\Star Wars Jedi Knight Jedi Academy Demo.

We recommend that you have at least an additional 200 MB of free space available for the Windows swap/page file and save games. If you have too little free space on your hard drive after installing the demo, you may be unable to start the program. 

Available Hard Drive Space on Drive C
Installation requires some space on your C drive even when you are installing to a different hard drive. This is due to a limitation in InstallShield, which requires uninstall information to be put on the C drive. Because of this, you may see an error during installation stating that you do not have enough free space to install the game when there is ample room available in the install directory. If this occurs, you will need to free at least 10 MB on the C drive prior to installation.

Installing DirectX 9.0a
Microsoft DirectX 9.0a must be installed to play the Jedi Academy demo. To download DirectX
9.0a, please refer to the LucasArts Web site: http://support.lucasarts.com. From there, choose Updates/Patches, and then Utilities to find a link to the latest version of DirectX.

Shortcut Does Not Appear On The Desktop
The following are a few reasons why the shortcut to Star Wars Jedi Knight: Jedi Academy Demo may not appear on your desktop after installing the game:

•	When multiple users use one computer, each person may have a separate profile. If your system is configured this way and you choose to create a shortcut to the game during installation, it may not appear on your desktop. If this occurs, just go to the Windows Desktop folder and copy the shortcut to your current desktop or copy the shortcut from the Start Menu to your desktop.
•	You may have chosen Automatic installation. This option does not create a shortcut on your desktop.

Uninstall Warning
When you uninstall Jedi Academy, you may receive a warning stating that the uninstaller may not have removed everything. Here are a couple reasons why you may see this message:

•	You may have chosen to keep your saved games and configuration file when you uninstalled the game. In this case, the uninstaller will not remove the LucasArts, Star Wars Jedi Knight Jedi Academy, and GameData folders. You will need to manually remove these folders.
•	You may have installed other LucasArts programs on your computer after installing Jedi Academy. The LucasArts folder will not be removed from your computer because other LucasArts games are stored there.

Can I Move The Star Wars Jedi Knight Jedi Academy Demo Folder After I Install?
If you wish to move the Star Wars Jedi Knight Jedi Academy Demo folder to a new folder, uninstall first, then reinstall to the new location. Make sure to choose Yes when prompted to keep your saved games and configuration files when uninstalling, so you do not lose your progress. Simply moving the folder will cause the game to stop working. If you have saved games, you will need to move the GameData folder from the previous installation folder to the new location where you install the Jedi Academy Demo.

-4- Performance

Performance Issues In Jedi Academy
When running Jedi Academy on the minimum required system, you may experience the following issues:

•	There may be stuttering in the voice and sound.
•	Saber throw may not work correctly.
•	There may be pauses or hitching during the opening movie.
•	Transitions may take a long time.
•	There may be slow downs or stuttering during gameplay.

This occurs most frequently when other programs are running or if your system resources are below 70%. Freeing up system resources may improve performance in the game. For more information, please refer to the Close All Other Programs Before Running Jedi Academy section below.

Improving Performance In Jedi Academy
The following are a few suggestions that may free up system resources and improve performance in Jedi Academy.

To run Jedi Academy with optimal performance:

•	No other programs should be running in the background.
•	System resources should be at least 85% free.
•	There should be at least 200 MB of free hard disk space after installation.
•	Your system should pass all tests run by the system analyzer, which is located in the help menu on the Star Wars Jedi Knight: Jedi Academy launcher.

Adjusting Configuration Options for Optimal Performance
If you experience any performance problems when running Jedi Academy, you may want to make adjustments based upon the amount of memory on your 3D graphics card and the speed of your system. If you experience performance problems after adjusting settings in the Main Menu Setup screens, we recommend that you adjust these settings based upon the following guidelines:

PIII 450MHz, 128 MB RAM, 32 MB Video Card
Video Quality = Fastest
Video Mode = 640x480
Color Depth = 16-bit
Geometry Detail = Low
Texture Detail = Low
Texture Quality = 16-bit
Texture Filter = Bilinear
Shadows = Off
Video Sync = Off
Dynamic Lights = Off
Wall Marks = Off
Sound Quality = Low

PIII 700MHz, 128 MB RAM, 32 MB Video Card
Video Quality = Normal
Video Mode = 800x600
Color Depth = 32-bit
Geometry Detail = High
Texture Detail = Medium
Texture Quality = 16-bit
Texture Filter = Bilinear
Shadows = Simple
Video Sync = Off
Dynamic Lights = On
Wall Marks = On
Sound Quality = High

PIII 1GHz, 256 MB RAM, 64 or 128 MB Video Card
Video Quality = High Quality
Video Mode = 800x600
Color Depth = 32-bit
Geometry Detail = High
Texture Detail = High
Texture Quality = 32-bit
Texture Filter = Trilinear
Shadows = Volumetric
Video Sync = Off
Dynamic Lights = On
Wall Marks = On
Sound Quality = High

Close All Other Programs Before Running Jedi Academy.
This includes virus scanning, word processing and Internet programs. Simply disabling these programs will not always help, as the programs will still use resources that are needed to run Jedi Academy. If you experience problems completely closing programs that are running, consult the documentation for those individual programs. This is a common problem when trying to completely disable virus-scanning software.

-5- Video Issues

This section of the Troubleshooting Guide will provide you with information on problems encountered with specific video cards while running Jedi Academy. First check to see if your video card is listed in the “supported 3D cards” section. If your video card is supported but you are unable to resolve any video issues through this Troubleshooting Guide, please contact your hardware manufacturer for updated OpenGL drivers. We have included a list of web sites for downloading drivers for your specific card at the end of this document.

General Information and Troubleshooting Tips

OpenGL Compatibility
To run Jedi Academy, your video card driver must have OpenGL 1.4 compatible drivers. OpenGL is a graphics API that was originally developed for professional workstations. It is now a standard API (Application Programming Interface) for 3D hardware acceleration, utilized in several current 3D games for the PC, including all Quake based games.

Could Not Load OpenGL Subsystem
You may see an error when attempting to start the game stating Could Not Load OpenGL Subsystem. If this occurs, please check the following before trying to start the game:

•	Make sure that your video card is supported. Please check the list of Supported 3D Cards and Chipset in the Video Section of this troubleshooting guide to see if your card is listed. 
•	Make sure you have the latest drivers for your video card. Please check the Video Section of this troubleshooting guide for the list of drivers that were tested with this game.
•	If you are using a video card that supports dual monitors, the secondary monitor must be disabled for OpenGL to initialize correctly. 
•	Make sure the 3D hardware acceleration is turned all the way up. You can check this by going through Analyze your Computer, which is accessible through the Help menu in the launcher.

Low-end Graphics Card Issues
When using a low-end graphics card, you may experience the following issues when playing Jedi Academy:

•	Performance may be slow in some areas.
•	You may see flickering graphics.
•	Textures may be missing or they may display incorrectly.

Please check Adjusting Configuration Options For Optimal Performance in the Performance Section of this Troubleshooting Guide for recommended settings if you experience any of the issues listed above.

1280x1024 and Higher Display Mode Settings
Some cards may have issues when running the game after selecting any 1280x1024 or higher Display Mode in the Graphic Settings screen. You may experience severe hitching, a generally poor framerate, or occasional lock ups or crashes. If any of these issues occur when playing Jedi Academy, please select a lower resolution.

Crashing After Selecting 1280x1024 or Higher Display Mode
The game may crash to the desktop or display an error message when you attempt to start a game after changing display modes in the setup screen. This occurs if your monitor or its driver does not support the display setting you selected. If this occurs, we recommend that you start the game in Safe Mode by selecting the Play Star Wars: Jedi Academy (Safe Mode) shortcut in your start menu. Safe Mode restores the game to its default settings, which resets the display mode to 640x480. If you have modified any controls, you will need to reassign them when you start the game again. You may need to select the correct driver for your monitor or set your monitor to Plug and Play to select higher display modes.

16-bit vs. 32-bit Resolutions
Jedi Academy is optimized for 32-bit color. We have provided the option to play in 16-bit color in order to accommodate users with lower end systems or graphics cards to enhance performance. When playing in 16-bit color, you may experience various graphics issues in the game. These issues include:

•	You may see unsatisfactory color blending or blocky graphics, particularly in textures.
•	There may be corruption at the seams of adjacent textures.
•	Volumetric shadows do not display correctly in 16-bit display modes.

Jedi Academy defaults to a 16-bit color depth because some video cards will not display 32-bit color. For best results go into the Graphic Settings screen in the in-game menu and select a 32-bit display mode.

Volumetric Shadows and 16-Bit Mode
Volumetric Shadows may not display properly in 16-Bit color mode. If you experience this problem, please set your color mode to 32-Bit. Please note, however, that both Volumetric Shadows and 32-Bit Color mode are only recommended for high performance computer systems.

Integrated Video Chipsets
When your computer has the video chip built on to the motherboard and the system only meets the minimum requirement for RAM, you may experience various problems that occur because the video chipset may use system memory for its video memory. You may experience the following issues:

•	Jedi Academy may not run.
•	Transitions may be slow.
•	You may go to a black screen when task switching for a prolonged period of time.
•	The frame rate may be slow and choppy.

Setting Up Your Monitor
If you experience any video problems, you should make sure that your monitor is set up correctly in the display control panel. To do this:

•	Right-click on the desktop where there are no icons.
•	Choose Properties from the shortcut menu.
•	Click on the Settings tab.
•	Windows 98/ME/2000/XP:  Click on Advanced…
•	Windows 98:  Click on Change… on the Monitor tab.
•	Click on Next>
•	Choose Display a list of all drivers…and click on Next>
•	Windows ME:  Click on Change… on the Monitor tab.
•	Choose Specify the location of the Driver… and click on Next>
•	Choose Display a list of all drivers…and click on Next>
•	Windows 2000/XP:  Click on Properties on the Monitor tab.
•	Click on the Driver tab.
•	Click on Update Driver…
•	Windows 2000: Choose Display a list of all drivers…
•	Click on Next>
•	Windows XP: Choose Install from list or specific location…
•	Choose Don’t search. I will choose the driver to install…
•	Click on Next>
•	Choose your monitor from the list. If you are unable to find your monitor listed, please consult the manufacturer of your monitor to see if they have Windows drivers available for your monitor. This driver allows Windows to set up the monitor correctly.
•	If the correct monitor is not an option in Show Compatible Devices, click on Show All Devices, scroll through the list of manufacturers, click on the correct one, then click on the name of your monitor. If you are unable to find the correct monitor listed, go to standard monitor types at the top of this list and select Plug and Play Monitor. This driver should work with most Windows compatible plug and play monitors, and may correct issues with some older video cards.

Currently Supported 3D Cards and Chipsets
Below is a list of the 3D video cards and chipsets that are supported in Jedi Academy. If you do not see your card listed, but you do see a chipset that matches the one used on your card, you should be able to play Jedi Academy.

NOTE: Some of the following cards will work with Jedi Academy, but exhibit certain issues listed below under Specific Video Issues. When using any of these cards and chipsets, you should be using the latest drivers for your card unless noted below. We have included a list of web addresses for downloading drivers for your specific card at the end of this document.

Supported 3D Card and Video Driver List

Windows 98
Card Name	Chipset	Driver	Version #
ATI Radeon	Radeon	Catalyst 3.6	4.14.00.9113
Game Accelerator Radeon 7200	Radeon 7200	Catalyst 3.6	4.14.00.9113
ATI Radeon 7200	Radeon 7200	Catalyst 3.6	4.14.00.9113
ATI Radeon 7500	Radeon 7500	Catalyst 3.6	4.14.00.9113
ATI Radeon 8500	Radeon 8500	Catalyst 3.6	4.14.00.9113
ATI Radeon 9000 PRO	Radeon 9000 PRO	Catalyst 3.6	4.14.00.9113
ATI Radeon 9200 PRO	Radeon 9200 PRO	Catalyst 3.6	4.14.00.9113
ATI Radeon 9500 PRO	Radeon 9500 PRO	Catalyst 3.6	4.14.00.9113
ATI Radeon 9600 PRO	Radeon 9600 PRO	Catalyst 3.6	4.14.00.9113
ATI Radeon 9700 PRO	Radeon 9700 PRO	Catalyst 3.6	4.14.00.9113
ATI Radeon 9800 PRO	Radeon 9800 PRO	Catalyst 3.6	4.14.00.9113
ATI Rage Fury	Rage 128	r128_4_13_7192	4.13.01.7192
ATI Rage Magnum	Rage 128	r128_4_13_7192	4.13.01.7192
ATI Rage Fury Pro	Rage 128 Pro	r128_4_13_7192	4.13.01.7192
Creative 3D Blaster Annihilator Pro 2	GeForce 2	DetonatorFX 44.03	4.14.0001.4403
ASUSTeK AGP-v7700 GeForce 2 GTS	GeForce 2 GTS	DetonatorFX 44.03	4.14.0001.4403
Elsa Gladiac GeForce 2 GTS	GeForce 2 GTS	DetonatorFX 44.03	4.14.0001.4403
Elsa Gladiac GeForce 2 MX	GeForce 2 MX	DetonatorFX 44.03	4.14.0001.4403
nVIDIA GeForce 2 MX	GeForce 2 MX	DetonatorFX 44.03	4.14.0001.4403
Elsa Gladiac MX	GeForce 2 MX	w9xme.zip	4.14.0001.4345
ASUSTeK V7100 Magic SE	GeForce 2 MX 200	DetonatorFX 44.03	4.14.0001.4403
Jaton 118PCI-64LTV	GeForce 2 MX 400	DetonatorFX 44.03	4.14.0001.4403
e-VGA e-GeForce2 MX 400	GeForce 2 MX 400	4345_WIN9XME	4.14.0001.4345
nVIDIA GeForce 2 MX 400	GeForce 2 MX 400	DetonatorFX 44.03	4.14.0001.4403
LeadTek WinFast GeForce2 Pro	GeForce 2 Pro	DetonatorFX 44.03	4.14.0001.4403
Guillemot 3D Prophet	GeForce 256	DetonatorFX 44.03	4.14.0001.4403
Hercules 3D Prophet DDR-DVI	GeForce 256	DetonatorFX 44.03	4.14.0001.4403
nVIDIA GeForce 3	GeForce 3	DetonatorFX 44.03	4.14.0001.4403
VisionTek Xtasy 6564	GeForce 3 Ti 200	DetonatorFX 44.03	4.14.0001.4403
nVIDIA GeForce 3 Ti 500	GeForce 3 Ti 500	DetonatorFX 44.03	4.14.0001.4403
nVIDIA GeForce4 MX 420	GeForce 4 MX 420	DetonatorFX 44.03	4.14.0001.4403
nVIDIA GeForce4 MX 440	GeForce 4 MX 440	DetonatorFX 44.03	4.14.0001.4403
nVIDIA GeForce4 MX 440 AGP 8X	GeForce 4 MX 440 8X	DetonatorFX 44.03	4.14.0001.4403
ASUSTeK V9180 TD	GeForce 4 MX 440 8X	Win98ME314OH	4.13.0001.3140
Gainward GeForce 4 MX/600 TV Out	GeForce 4 MX 440-SE	winme_(41.04)	4.13.0001.4104
nVIDIA GeForce4 MX 460	GeForce 4 MX 460	DetonatorFX 44.03	4.14.0001.4403
ASUSTeK V8420 Deluxe	GeForce 4 Ti 4200	DetonatorFX 44.03	4.14.0001.4403
PNY Verto Geforce4 Ti 4200	GeForce 4 Ti 4200	DetonatorFX 44.03	4.14.0001.4403
ASUSTeK V9280/TD	GeForce 4 Ti 4200 8X	DetonatorFX 44.03	4.14.0001.4403
nVIDIA GeForce4 Ti 4600	GeForce 4 Ti 4600	DetonatorFX 44.03	4.14.0001.4403
MSI G4Ti4600-VT2D8X	GeForce 4 Ti 4800 SE	4107me	4.13.0001.4107
nVIDIA GeForceFX 5200 Ultra	GeForceFX 5200 Ultra	DetonatorFX 44.03	4.14.0001.4403
nVIDIA GeForceFX 5600 Ultra	GeForceFX 5600 Ultra	DetonatorFX 44.03	4.14.0001.4403
nVIDIA GeForceFX 5800 Ultra	GeForceFX 5800 Ultra	DetonatorFX 44.03	4.14.0001.4403
nVIDIA GeForceFX 5900 Ultra	GeForceFX 5900 Ultra	DetonatorFX 44.03	4.14.0001.4403
Elsa Erazor III-N32 DVI	NVIDIA RIVA TNT2	DetonatorFX 44.03	4.14.0001.4403
Creative Varpac Blaster TNT2	NVIDIA RIVA TNT2 M64	DetonatorFX 44.03	4.14.0001.4403
Guillemot MaxiGamer Xentor 32	NVIDIA RIVA TNT2 Ultra	DetonatorFX 44.03	4.14.0001.4403
Hercules 3D Prophet 4000XT	PowerVR Kyro	3dpkw9x-14028	4.13.01.5348
VideoLogic Vivid!	PowerVR Kyro	vivxs37141w9x	4.13.01.5348
Hercules 3D Prophet 4500	PowerVR Kyro II	3dpkw9x-14028	4.13.01.5348
VideoLogic Vivid! XS	PowerVR Kyro II	vivxs37141w9x	4.13.01.5348

Windows ME
Card Name	Chipset	Driver	Version #
ATI Radeon	Radeon	Catalyst 3.6	4.14.00.9113
Game Accelerator Radeon 7200	Radeon 7200	Catalyst 3.6	4.14.00.9113
ATI Radeon 7200	Radeon 7200	Catalyst 3.6	4.14.00.9113
ATI Radeon 7500	Radeon 7500	Catalyst 3.6	4.14.00.9113
ATI Radeon 8500	Radeon 8500	Catalyst 3.6	4.14.00.9113
ATI Radeon 9000 PRO	Radeon 9000 PRO	Catalyst 3.6	4.14.00.9113
ATI Radeon 9200 PRO	Radeon 9200 PRO	Catalyst 3.6	4.14.00.9113
ATI Radeon 9500 PRO	Radeon 9500 PRO	Catalyst 3.6	4.14.00.9113
ATI Radeon 9600 PRO	Radeon 9600 PRO	Catalyst 3.6	4.14.00.9113
ATI Radeon 9700 PRO	Radeon 9700 PRO	Catalyst 3.6	4.14.00.9113
ATI Radeon 9800 PRO	Radeon 9800 PRO	Catalyst 3.6	4.14.00.9113
ATI Rage Fury	Rage 128	r128_4_13_7192	4.13.01.7192
ATI Rage Magnum	Rage 128	r128_4_13_7192	4.13.01.7192
ATI Rage Fury Pro	Rage 128 Pro	r128_4_13_7192	4.13.01.7192
Creative 3D Blaster Annihilator Pro 2	GeForce 2	DetonatorFX 44.03	4.14.0001.4403
ASUSTeK AGP-v7700 GeForce 2 GTS	GeForce 2 GTS	DetonatorFX 44.03	4.14.0001.4403
Elsa Gladiac GeForce 2 GTS	GeForce 2 GTS	DetonatorFX 44.03	4.14.0001.4403
Elsa Gladiac GeForce 2 MX	GeForce 2 MX	DetonatorFX 44.03	4.14.0001.4403
nVIDIA GeForce 2 MX	GeForce 2 MX	DetonatorFX 44.03	4.14.0001.4403
Elsa Gladiac MX	GeForce 2 MX	w9xme	4.14.0001.4345
ASUSTeK V7100 Magic SE	GeForce 2 MX 200	DetonatorFX 44.03	4.14.0001.4403
Jaton 118PCI-64LTV	GeForce 2 MX 400	DetonatorFX 44.03	4.14.0001.4403
e-VGA e-GeForce2 MX 400	GeForce 2 MX 400	4345_WIN9XME	4.14.0001.4345
nVIDIA GeForce 2 MX 400	GeForce 2 MX 400	DetonatorFX 44.03	4.14.0001.4403
LeadTek WinFast GeForce2 Pro	GeForce 2 Pro	DetonatorFX 44.03	4.14.0001.4403
Guillemot 3D Prophet	GeForce 256	DetonatorFX 44.03	4.14.0001.4403
Hercules 3D Prophet DDR-DVI	GeForce 256	DetonatorFX 44.03	4.14.0001.4403
nVIDIA GeForce 3	GeForce 3	DetonatorFX 44.03	4.14.0001.4403
VisionTek Xtasy 6564	GeForce 3 Ti 200	DetonatorFX 44.03	4.14.0001.4403
nVIDIA GeForce 3 Ti 500	GeForce 3 Ti 500	DetonatorFX 44.03	4.14.0001.4403
nVIDIA GeForce4 MX 420	GeForce 4 MX 420	DetonatorFX 44.03	4.14.0001.4403
nVIDIA GeForce4 MX 440	GeForce 4 MX 440	DetonatorFX 44.03	4.14.0001.4403
nVIDIA GeForce4 MX 440 AGP 8X	GeForce 4 MX 440 8X	DetonatorFX 44.03	4.14.0001.4403
ASUSTeK V9180 TD	GeForce 4 MX 440 8X	Win98ME314OH	4.13.0001.3140
Gainward GeForce 4 MX/600 TV Out	GeForce 4 MX 440-SE	winme_(41.04)	4.13.0001.4104
nVIDIA GeForce4 MX 460	GeForce 4 MX 460	DetonatorFX 44.03	4.14.0001.4403
ASUSTeK V8420 Deluxe	GeForce 4 Ti 4200	DetonatorFX 44.03	4.14.0001.4403
PNY Verto Geforce4 Ti 4200	GeForce 4 Ti 4200	DetonatorFX 44.03	4.14.0001.4403
ASUSTeK V9280/TD	GeForce 4 Ti 4200 8X	DetonatorFX 44.03	4.14.0001.4403
nVIDIA GeForce4 Ti 4600	GeForce 4 Ti 4600	DetonatorFX 44.03	4.14.0001.4403
MSI G4Ti4600-VT2D8X	GeForce 4 Ti 4800 SE	4107me	4.13.0001.4107
nVIDIA GeForceFX 5200 Ultra	GeForceFX 5200 Ultra	DetonatorFX 44.03	4.14.0001.4403
nVIDIA GeForceFX 5600 Ultra	GeForceFX 5600 Ultra	DetonatorFX 44.03	4.14.0001.4403
nVIDIA GeForceFX 5800 Ultra	GeForceFX 5800 Ultra	DetonatorFX 44.03	4.14.0001.4403
nVIDIA GeForceFX 5900 Ultra	GeForceFX 5900 Ultra	DetonatorFX 44.03	4.14.0001.4403
Elsa Erazor III-N32 DVI	NVIDIA RIVA TNT2	DetonatorFX 44.03	4.14.0001.4403
Creative Varpac Blaster TNT2	NVIDIA RIVA TNT2 M64	DetonatorFX 44.03	4.14.0001.4403
Guillemot MaxiGamer Xentor 32	NVIDIA RIVA TNT2 Ultra	DetonatorFX 44.03	4.14.0001.4403
Hercules 3D Prophet 4000XT	PowerVR Kyro	3DPKS_9X_16055	4.13.0001.6270
VideoLogic Vivid!	PowerVR Kyro	3DPKS_9X_16055	4.13.0001.6270
Hercules 3D Prophet 4500	PowerVR Kyro II	3DPKS_9X_16055	4.13.0001.6270
VideoLogic Vivid! XS	PowerVR Kyro II	3DPKS_9X_16055	4.13.0001.6270

Windows 2000
Card Name	Chipset	Driver	Version #
ATI Radeon	Radeon	Catalyst 3.6	6.14.0010.6368
Game Accelerator Radeon 7200	Radeon 7200	Catalyst 3.6	6.14.0010.6368
ATI Radeon 7200	Radeon 7200	Catalyst 3.6	6.14.0010.6368
ATI Radeon 7500	Radeon 7500	Catalyst 3.6	6.14.0010.6368
ATI Radeon 8500	Radeon 8500	Catalyst 3.6	6.14.0010.6368
ATI Radeon 9000 PRO	Radeon 9000 PRO	Catalyst 3.6	6.14.0010.6368
ATI Radeon 9200 PRO	Radeon 9200 PRO	Catalyst 3.6	6.14.0010.6368
ATI Radeon 9500 PRO	Radeon 9500 PRO	Catalyst 3.6	6.14.0010.6368
ATI Radeon 9600 PRO	Radeon 9600 PRO	Catalyst 3.6	6.14.0010.6368
ATI Radeon 9700 PRO	Radeon 9700 PRO	Catalyst 3.6	6.14.0010.6368
ATI Radeon 9800 PRO	Radeon 9800 PRO	Catalyst 3.6	6.14.0010.6368
ATI Rage Fury	Rage 128	w2k_5_13_01_3279	5.13.01.3279
ATI Rage Magnum	Rage 128	w2k_5_13_01_3279	5.13.01.3279
ATI Rage Fury Pro	Rage 128 Pro	w2k_5_13_01_3279	5.13.01.3279
Matrox Parhelia	Parhelia-512	2kxp_104_00_078	6.13.01.1248
Creative 3D Blaster Annihilator Pro 2	GeForce 2	DetonatorFX 44.03	6.14.0001.4403
nVIDIA GeForce 2 MX 400	GeForce 2	DetonatorFX 44.03	6.14.0001.4403
ASUSTeK AGP-v7700 GeForce 2 GTS	GeForce 2 GTS	DetonatorFX 44.03	6.14.0001.4403
Elsa Gladiac GeForce 2 GTS	GeForce 2 GTS	DetonatorFX 44.03	6.14.0001.4403
Elsa Gladiac GeForce 2 MX	GeForce 2 MX	DetonatorFX 44.03	6.14.0001.4403
ASUSTeK V7100 Magic SE	GeForce 2 MX 200	DetonatorFX 44.03	6.14.0001.4403
Jaton 118PCI-64LTV	GeForce 2 MX 400	DetonatorFX 44.03	6.14.0001.4403
e-VGA e-GeForce2 MX 400	GeForce 2 MX 400	4345_2KXP	6.14.0001.4345
nVIDIA GeForce 2 MX 400	GeForce 2 MX 400	DetonatorFX 44.03	6.14.0001.4403
Guillemot 3D Prophet	GeForce 256	DetonatorFX 44.03	6.14.0001.4403
Hercules 3D Prophet DDR-DVI	GeForce 256	DetonatorFX 44.03	6.14.0001.4403
nVIDIA GeForce 3	GeForce 3	DetonatorFX 44.03	6.14.0001.4403
VisionTek VisionTek Xtasy 6564	GeForce 3 Ti 200	DetonatorFX 44.03	6.14.0001.4403
nVIDIA GeForce 3 Ti 500	GeForce 3 Ti 500	DetonatorFX 44.03	6.14.0001.4403
nVIDIA GeForce4 MX 420	GeForce 4 MX 420	DetonatorFX 44.03	6.14.0001.4403
nVIDIA GeForce4 MX 440 AGP 8X	GeForce 4 MX 440 8X	41.09_win2kxp	6.13.0010.4109
ASUSTeK V9180 TD	GeForce 4 MX 440 8X	Win2KXP3140H	6.13.0010.3140
Gainward GeForce 4 MX/600 TV Out	GeForce 4 MX 440-SE	43.45_win2kxp	6.14.0001.4345
Gainward GeForce 4 MX/600 TV Out	GeForce 4 MX 440-SE	win2k_xp(41.04)	6.13.0010.4104
nVIDIA GeForce4 MX 460	GeForce 4 MX 460	43.45_win2kxp	6.14.0001.4345
ASUSTeK V8420 Deluxe	GeForce 4 Ti 4200	Win2KXP3140H	6.13.0010.3140
PNY Verto Geforce4 Ti 4200	GeForce 4 Ti 4200	DetonatorFX 44.03	6.14.0001.4403
ASUSTeK V9280/TD	GeForce 4 Ti 4200 8X	41.09_winxp2k	6.14.0001.4109
ASUSTeK V9280/TD	GeForce 4 Ti 4200 8X	Win2KXP3140H	6.13.0010.3140
nVIDIA GeForce4 Ti 4600	GeForce 4 Ti 4600	DetonatorFX 44.03	6.14.0001.4403
MSI G4Ti4600-VT2D8X	GeForce 4 Ti 4800 SE	4107xp	6.13.0010.4107
nVIDIA GeForceFX 5200 Ultra	GeForceFX 5200 Ultra	DetonatorFX 44.03	6.14.0001.4403
nVIDIA GeForceFX 5600 Ultra	GeForceFX 5600 Ultra	DetonatorFX 44.03	6.14.0001.4403
nVIDIA GeForceFX 5800 Ultra	GeForceFX 5800 Ultra	DetonatorFX 44.03	6.14.0001.4403
nVIDIA GeForceFX 5900 Ultra	GeForceFX 5900 Ultra	DetonatorFX 44.03	6.14.0001.4403
nVIDIA Quadro2 PRO	Quadro2 Pro	DetonatorFX 44.03	6.14.0001.4403
nVIDIA Quadro4 700 XGL	Quadro4 700 XGL	DetonatorFX 44.03	6.14.0001.4403
Elsa Erazor III-N32 DVI	NVIDIA RIVA TNT2	DetonatorFX 44.03	6.14.0001.4403
Creative Varpac Blaster TNT2	NVIDIA RIVA TNT2 M64	DetonatorFX 44.03	6.14.0001.4403
Guillemot MaxiGamer Xentor 32	NVIDIA RIVA TNT2 Ultra	DetonatorFX 44.03	6.14.0001.4403
Hercules 3D Prophet 4000XT	PowerVR Kyro	3DPKS_XP_16055	6.13.0010.6270
VideoLogic Vivid!	PowerVR Kyro	3DPKS_XP_16055	6.13.0010.6270
Hercules 3D Prophet 4500	PowerVR Kyro II	3DPKS_XP_16055	6.13.0010.6270
VideoLogic Vivid! XS	PowerVR Kyro II	3DPKS_XP_16055	6.13.0010.6270

Windows XP
Card Name	Chipset	Driver	Version #
ATI Radeon	Radeon	Catalyst 3.6	6.14.0010.6368
Game Accelerator Radeon 7200	Radeon 7200	Catalyst 3.6	6.14.0010.6368
ATI Radeon 7200	Radeon 7200	Catalyst 3.6	6.14.0010.6368
ATI Radeon 7500	Radeon 7500	Catalyst 3.6	6.14.0010.6368
ATI Radeon 8500	Radeon 8500	Catalyst 3.6	6.14.0010.6368
ATI Radeon 9000 PRO	Radeon 9000 PRO	Catalyst 3.6	6.14.0010.6368
ATI Radeon 9200 PRO	Radeon 9200 PRO	Catalyst 3.6	6.14.0010.6368
ATI Radeon 9500 PRO	Radeon 9500 PRO	Catalyst 3.6	6.14.0010.6368
ATI Radeon 9600 PRO	Radeon 9600 PRO	Catalyst 3.6	6.14.0010.6368
ATI Radeon 9700 PRO	Radeon 9700 PRO	Catalyst 3.6	6.14.0010.6368
ATI Radeon 9800 PRO	Radeon 9800 PRO	Catalyst 3.6	6.14.0010.6368
ATI Rage Fury	Rage 128	r128xp	6.13.10.5002
ATI Rage Magnum	Rage 128	r128xp	6.13.10.5002
ATI Rage Fury Pro	Rage 128 Pro	r128xp	6.13.10.5002
Matrox Parhelia	Parhelia-512	2kxp_104_00_078	6.13.01.1248
Creative 3D Blaster Annihilator Pro 2	GeForce 2	DetonatorFX 44.03	6.14.0001.4403
ASUSTeK AGP-v7700 GeForce 2 GTS	GeForce 2 GTS	DetonatorFX 44.03	6.14.0001.4403
Elsa Gladiac GeForce 2 GTS	GeForce 2 GTS	DetonatorFX 44.03	6.14.0001.4403
Elsa Gladiac GeForce 2 MX	GeForce 2 MX	DetonatorFX 44.03	6.14.0001.4403
ASUSTeK V7100 Magic SE	GeForce 2 MX 200	DetonatorFX 44.03	6.14.0001.4403
Jaton 118PCI-64LTV	GeForce 2 MX 400	DetonatorFX 44.03	6.14.0001.4403
e-VGA e-GeForce2 MX 400	GeForce 2 MX 400	4345_2KXP	6.14.0001.4345
nVIDIA GeForce 2 MX 400	GeForce 2 MX 400	DetonatorFX 44.03	6.14.0001.4403
Guillemot 3D Prophet	GeForce 256	DetonatorFX 44.03	6.14.0001.4403
Hercules 3D Prophet DDR-DVI	GeForce 256	DetonatorFX 44.03	6.14.0001.4403
nVIDIA GeForce 3	GeForce 3	DetonatorFX 44.03	6.14.0001.4403
VisionTek VisionTek Xtasy 6564	GeForce 3 Ti 200	DetonatorFX 44.03	6.14.0001.4403
nVIDIA GeForce4 MX 420	GeForce 4 MX 420	DetonatorFX 44.03	6.14.0001.4403
nVIDIA GeForce4 MX 440 AGP 8X	GeForce 4 MX 440 8X	41.09_win2kxp	6.13.0010.4109
ASUSTeK V9180 TD	GeForce 4 MX 440 8X	Win2KXP3140H	6.13.0010.3140
Gainward GeForce 4 MX/600 TV Out	GeForce 4 MX 440-SE	43.45_win2kxp	6.14.0001.4345
Gainward GeForce 4 MX/600 TV Out	GeForce 4 MX 440-SE	win2k_xp(41.04)	6.13.0010.4104
nVIDIA GeForce4 MX 460	GeForce 4 MX 460	43.45_win2kxp	6.14.0001.4345
ASUSTeK V8420 Deluxe	GeForce 4 Ti 4200	Win2KXP3140H	6.13.0010.3140
PNY Verto Geforce4 Ti 4200	GeForce 4 Ti 4200	DetonatorFX 44.03	6.14.0001.4403
ASUSTeK V9280/TD	GeForce 4 Ti 4200 8X	41.09_winxp2k	6.14.0001.4109
ASUSTeK V9280/TD	GeForce 4 Ti 4200 8X	Win2KXP3140H	6.13.0010.3140
nVIDIA GeForce4 Ti 4600	GeForce 4 Ti 4600	DetonatorFX 44.03	6.14.0001.4403
MSI G4Ti4600-VT2D8X	GeForce 4 Ti 4800 SE	4107xp	6.13.0010.4107
nVIDIA GeForceFX 5200 Ultra	GeForceFX 5200 Ultra	DetonatorFX 44.03	6.14.0001.4403
nVIDIA GeForceFX 5600 Ultra	GeForceFX 5600 Ultra	DetonatorFX 44.03	6.14.0001.4403
nVIDIA GeForceFX 5800 Ultra	GeForceFX 5800 Ultra	DetonatorFX 44.03	6.14.0001.4403
nVIDIA GeForceFX 5900 Ultra	GeForceFX 5900 Ultra	DetonatorFX 44.03	6.14.0001.4403
Elsa Erazor III-N32 DVI	NVIDIA RIVA TNT2	DetonatorFX 44.03	6.14.0001.4403
Creative Varpac Blaster TNT2	NVIDIA RIVA TNT2 M64	DetonatorFX 44.03	6.14.0001.4403
Guillemot MaxiGamer Xentor 32	NVIDIA RIVA TNT2 Ultra	DetonatorFX 44.03	6.14.0001.4403
Hercules 3D Prophet 4000XT	PowerVR Kyro	3DPKS_XP_16055	6.13.0010.6270
VideoLogic Vivid!	PowerVR Kyro	3DPKS_XP_16055	6.13.0010.6270
Hercules 3D Prophet 4500	PowerVR Kyro II	3DPKS_XP_16055	6.13.0010.6270
VideoLogic Vivid! XS	PowerVR Kyro II	3DPKS_XP_16055	6.13.0010.6270

Currently Unsupported 3D Chipsets
The following chipsets did not meet the minimum specification or were found to have significant problems when playing Jedi Academy. Some chipsets listed below may end up working if updated drivers become available. For an updated list of supported cards please check the LucasArts Web page at http://www.lucasarts.com/.

•	3D Rage II
•	3dfx Voodoo 2
•	3dfx Voodoo 3
•	3dfx Voodoo 4/5 (VSA 100)
•	3dfx Voodoo Banshee
•	3dfx Voodoo Graphics (Voodoo 1)
•	3dfx Voodoo Rush
•	#9 Ticket to Ride
•	#9 Ticket To Ride IV
•	ATI Rage LT Pro
•	ATI Rage Pro
•	Intel i740
•	Intel i810
•	Matrox G100
•	Matrox G200
•	Matrox G400
•	Mpact 2
•	PowerVR 250
•	NEC PowerVR PCX
•	NEC PowerVR PCX-2
•	NVIDIA RIVA 128
•	NVIDIA RIVA 128 ZX
•	NVIDIA RIVA TNT
•	NVIDIA RIVA TNT Vanta
•	Permedia 2
•	Rendition V1000-E
•	Rendition V1000L-P
•	Rendition V2100
•	Rendition V2200
•	S3 Savage 2000
•	S3 Savage 3D
•	S3 Savage Pro
•	S3 ViRGE/DX
•	S3 ViRGE/GX
•	S3 ViRGE/GX2
•	S3 ViRGE/VX
•	SiS 315
•	SiS 6326
•	SiS Xabre 200
•	SiS Xabre 400
•	SiS Xabre 600
•	Trident 3D Image 975
•	Trident 3D Image 985
•	Trident Blade 3D 9880
•	Trident BladeXP

Windows 2000 Issues
When using Windows 2000, your video card may be disabled for running 3D applications. This occurs because the driver for your card may not have enabled 3D acceleration when the driver was installed. Please refer to the Windows 2000 supported card list for the driver version that corrects this issue.

The following chipsets have a Windows 2000 driver that correct this issue:

•	NVIDIA RIVA TNT2
•	NVIDIA RIVA TNT2 Ultra

Specific Video Issues

ATI Cards
When running Jedi Academy with an ATI card in Windowed mode, you may experience graphic corruption or the screen may display upside down if you change the desktop resolution while playing the game.

ATI Radeon, Radeon 7500, or Radeon 8500
When running Jedi Academy with these chipsets, you may see severe corruption after selecting 2048x1536 Display Mode in the Video Setup screen. If this occurs, select a different display mode.

ATI Radeon
While using this chipset, switching to 1600x1200 resolution may result in the game displaying off-center on the screen. If this does occur, please lower your resolution to a setting lower than 1600x1200.

ATI Radeon 7200
While playing the game with this chipset, some textures may be missing during some of the cinematics. Please check the ATI website for updated drivers which may resolve this issue.

ATI Radeon 8500 and 9000
While playing the game with one of these chipsets is 16-bit mode, Force push may cause some textures to be very bright. Changing to 32-bit mode corrects this issue.

ATI Rage 128
While using a card with one of these chipsets, you may experience performance problems in some areas of the game. If this occurs, please try setting your setup options to “Fastest.”

Matrox G450/550
When using a card with these chipsets with driver version w9x_682 (4.12.01.2120) in Windows 9x, or 2kxp_586 (5.13.0001.1360) in Windows 2000 or XP, you may experience the following issues:

•	You may be unable to launch the game, you may experience intermittent lockups, or the game may lock up on the transition between the opening movie and in game cinematic on some systems. You will need to install the ICD file for these chipsets, which is available in the Utility and Patches area of the Matrox website, to be able to play the game.
•	You may see intermittent flashing or flickering at bottom of the screen during cutscenes. 

Matrox Parhelia
When using this card, you may experience the following issues:

•	When the in-game resolution is set to a lower resolution than the desktop resolution with this card set to Triple head mode, the game may not fit in the screen correctly. Choosing a different resolution, or disabling Triple Head Mode corrects this issue.
•	When the in-game resolution is set to 2400x600, the game may not fill the screen. Choosing a different resolution, or disabling Triple Head Mode corrects this issue.
•	If you encounter performance issues while using this chipset, please be sure to set volumetric shadows to Off. You may also need to lower your video settings in the setup menu.

NVIDIA Riva TNT2
While using a card with one of these chipsets, you may experience performance problems in some areas of the game. If this occurs, please try setting your setup options to “Fastest.”

NVIDIA GeForce256
If you are using a card with the nVIDIA GeForce256 chipset, you may experience flickering on-screen. If you experience this issue:

•	Press ESC to enter the Setup section of the main menu
•	Click on the Setup tab at the top of the screen.
•	Click on Video
•	Set the V-sync option to On. 
•	Apply changes before returning to the game.

NVIDIA GeForce 2 MX
If you are playing through the game with High Textures on, you may experience missing textures on character models. Lowering your texture settings to medium or low should resolve this issue.

PowerVR Kyro and Kyro II
When using a card with this chipset with Texture Quality set to High with any 32-bit setting, you may see intermittent graphical issues, such as the HUD, textures and characters may flash white. Lowering the Texture Quality or selecting a 16-bit setting corrects this issue.

Fog may not render properly on these cards.  This is a driver issue, which may be addressed at a future date.

Flickering textures may be seen on the lightsaber's colored reflection.  If you experience this issue, please turn Dynamic Lights off in the Advanced Video Setup menu:

•	Press ESC to enter the Setup section of the main menu
•	Click on the Setup tab at the top of the screen.
•	Click on the Advanced Video tab on the left of the screen.
•	Click on the Dynamic Lights option and set it to Off.

-6- Sound Issues

If you are unable to resolve sound problems through this troubleshooting guide, please contact your hardware manufacturer for updated drivers.

DirectX Compatibility
Your sound card needs to be DirectX compatible to run Jedi Academy. Consult the DirectX Setup section in this Troubleshooting Guide for information about how to check for DirectX support. If the driver for your hardware is not DirectX compatible, check with your hardware manufacturer for updated drivers.

NOTE: If the Media Player is not installed, some of the following instructions will not work. If you want to add it, please consult Windows Help for assistance. Just type Media Player in the index section and follow the directions provided by Windows.

Static Or Distortion In Jedi Academy
You may hear occasional static in sound effects or sound distortion in the game if the volume is set too high. This is especially noticeable on some older model cards. If this occurs, we recommend that you lower the volume control in the game. If that does not correct the issue, you will need to lower the volume control in Windows. Some older cards work best with the Windows Wave volume set to 50%.

Adjusting Sound Quality Settings in Jedi Academy
To adjust your sound quality in the game:

•	Select Setup from the Main Menu.
•	Click on Sound.
•	Click on Sound Quality to toggle between High and Low.

Adjusting Volume Levels Within Jedi Academy
To access these options:

•	Select Setup from the Main Menu.
•	Click on Sound.
•	Click on the Music, Effects or Voice volume sliders to adjust the volume levels.

Adjusting The Volume Through Windows
With some sound cards, you may want to adjust the volume in the Windows control panel before starting Jedi Academy, or you may need to exit the game to adjust the volume. Double click on the Volume Control icon on your task bar and adjust the volume control and wave volume. If the Volume Control icon is not on your taskbar, follow these directions to adjust your volume:

•	Click on the Start button on your taskbar.
•	Choose Programs.
•	Choose Accessories.
•	Windows 98/ME/2000/XP: Choose Entertainment.
•	Choose Volume Control.
•	Adjust the Wave Volume slider.
•	If you are not hearing any sound, make sure to de-select the MUTE box below the Wave Volume slider.

Default Volume Levels Vary in Different Operating Systems
The default volume levels vary greatly on some sound cards in the different operating systems. Because of this, you may need to adjust your volume control in Windows before entering the game. Please follow the instructions above for information on adjusting the volume through Windows.

Volume Control Programs
Some sound card and/or PC manufacturers may have proprietary software that must be adjusted separately from the Windows Volume control. Consult your hardware documentation for more information.

Powered or Amplified Speakers
If you have powered speakers and have both line-out and speaker-out jacks on your sound card, try plugging your speakers into the line-out jack. Most sound card speaker-out jacks have an amplified signal and may cause static or popping on your amplified speakers. Switching to your line-out jack may greatly improve the sound quality.

General Sound Card Troubleshooting
If your sound card is not set up correctly in Windows, not 100% DirectX or Windows 98, 2000, ME, or XP compatible, or you have a resource conflict, these sound problems may occur:

•	You may hear static.
•	You may hear stuttering, especially as someone starts speaking.
•	You may hear repeating sounds.
•	There may be no sound.
•	The sound may drop out.
•	You may experience a clicking or crackling sound.
•	The game may not run.

Testing Your Sound Card In Windows
You can use the Windows Media Player to play a sound to make sure your sound card is set up correctly in Windows. To do this:

•	Click on the Start button on your taskbar.
•	Select Programs.
•	Select Accessories.
•	Windows 98/ME/2000/XP: Select Entertainment.
•	Select Windows Media Player.
•	Go to the File menu.
•	Choose Open... and choose a sound to test. Please be sure to choose Files of type: Sound (*.wav).

Testing Your Sound Card In DirectX Diagnostics
After installing DirectX 9.0a, you can run the DirectX Diagnostics program to test your sound card. To do this:

•	Click on Start to open the start menu.
•	Click on Run.
•	Type DXDiag into the Run dialog box.
•	Click OK.
•	Click the tab that says Sound, and then click on Test. If your card fails these tests, you may have problems running Jedi Academy or any other program that requires DirectX.

Specific Sound Issues

Enabling EAX On Cards Without EAX Support
Jedi Academy supports EAX 4.0, however if you try to enable EAX on a card, which does not fully support EAX 4.0, it could result in several problems occurring in game. Including incorrect sound effects play-back, incorrect sound volumes, static, and sound distortion. If you encounter any of these issues, please disable EAX in the shell. If you are unsure of whether or not your sound card supports EAX, please consult your card’s manufacturer.

Dynamic Music
Systems close to the minimum specification for Jedi Academy may not hear dynamic music (music changing as events occur in the game). These systems will play one music track throughout an entire level. This is an intended feature designed to prevent low-end systems from experiencing severe performance problems in the game. Adding additional system memory may enable dynamic music, as this is the primary factor the game assesses for this feature. Once memory has been upgraded, you will need to enter Safe Mode by selecting the Star Wars: Jedi Academy (Safe Mode) shortcut located in the start menu under LucasArts Jedi Academy. This will cause the game to re-detect your memory and enable dynamic music. If you have modified any controls in the game, you will need to reassign them when you restart the game via the launcher.

Aopen AW230
When using this card, you may experience the following issues:

•	You may hear warbling in environmental sound effects after enabling low quality sounds. Selecting high quality sound corrects this issue.
•	You may hear a hiss in sound effects and music in the game. Lowering the Effects and Music volume sliders in the Setup menu improves this issue.
•	Windows XP: When using this card with the default XP driver, the music may distort and drop out during the opening movie. This does not occur during gameplay.

Diamond Monster Sound MX400
When using this card in Windows ME you may not hear sound coming from the rear speakers of a 4-speaker system. This is a known issue with the drivers that Windows ME supplies for this card. Unfortunately, there are no drivers that fix this issue.

The configuration software that comes with this card has a setting that enables Direct Sound acceleration. This feature is enabled by default when the software is installed. With this enabled you may experience distortion in the sound in Jedi Academy. If this occurs disable Direct Sound Acceleration in the In Control Tools control panel.

Ensoniq Audio PCI
When using this card, you may experience the following issues:

•	You may hear a hiss in sound effects and music in the game. Lowering the volume sliders in the Setup menu may improve this issue.
•	Windows 2000: When using the default Windows 2000 driver, you may also hear popping in the sound effects and music in the game. Lowering the Effects and Music volume sliders will also lower the popping sound.

ESS 1688, 1868 or 1887 Chipsets
When using a card with these chipsets, you may hear static or popping during movies. We recommend that you check the ESS web site for updated drivers, which may correct this issue.

ESS Canyon 3D Chipset
When an ESS Canyon 3D sound card, such as the Diamond MX400, is set up in Windows 2000 or ME, Windows detects the card as a Maestro 2E. When using these drivers, you may hear sound distortion and static in the game, or the rear speakers may not work. If this occurs, we recommend that you change to the driver for your specific card or check the ESS website for updated drivers which may correct these issues.

I/O Magic Storm Surge
When using this card in Windows XP, all sounds in the game may become staticy if you go to the Main Menu from an area where certain sounds are playing. Returning to the menu, then back to the game corrects this issue.

Guillemot MaxiSound Game Theater 64
When using this card, you may experience the following problems:

•	Windows 9x: Please make sure that you install the 1.2 drivers, d649xeu1, prior to installing driver version 1.3, d64ess9xu13. 
•	You may hear stuttering and repeating sounds in the game after installing the updated drivers, version 1.3. Selecting Low Quality sound in the Setup Screen improves this issue. NOTE: This issue did not occur when using the original CD drivers for this card.
•	Windows XP: When using this card with the Windows 2000 drivers, d64ess-2k-100, voice lines may be severely corrupted. Please check for updated Windows XP drivers, which may correct these issues.

MediaSonic Gold-16 Pro
When using this card in Jedi Academy, you may hear a pop in the sound during in-game movies. We recommend that you check the ESS web site for updated drivers, which may correct this issue. You may hear static in sound when the volume is set too high with this card. Lowering the volume corrects this issue.

Microsoft Digital Sound System 80
When using these speakers in USB mode, you may intermittently hear static and distortion in the audio. This occurs because the USB speakers require CPU time to run. Windows allocates 100% of the CPU to the programs that are running, such as Jedi Academy, while some USB devices take up to 10% of the CPU, thus trying to use 110% of the resources.

OPTi 931 Chipset
When using a card with this chipset, you may experience the following problems:

•	You may occasionally hear long, loud bursts of static.
•	You may randomly hear a scratchy sound.

Please check the OPTi web site for updated drivers for these cards.

Vortex and Vortex 2 Based Sound Cards
We are unable to provide support for Vortex or Vortex 2 based sound cards in Windows 2000 or XP with this game. This includes the Turtle Beach Montego family of sound cards, as well as other cards with these chipsets.

Vortex Based Sound Cards
When using a Vortex based sound card, you may hear occasional sound distortion in the game. If this occurs, we recommend that you lower the volume control in the game. If this does not correct the issue, you will need to lower the volume control in Windows to approximately ½ way.

Yamaha OPL3-SA Sound Cards
When using the Windows drivers with a Yamaha OPL3 sound card, your sound card may not be recognized in the game. This issue is corrected with Yamaha driver version 2338 (4.05.00.2338).

-7- Controller Device Issues

USB Devices
When using USB devices on your system, you may occasionally hear static and distortion in audio or you may experience slow downs and hitching in the game. This occurs because USB devices require a percentage of the CPU’s processing time to run. Windows allocates 100% of the CPU to the programs that are running, such as Jedi Academy, while some USB devices take up to 10% of the CPU, thus trying to use 110% of the resources.

Gameport Latency Issues
Certain sound cards, such as cards with ESS and Yamaha chipsets, utilize the Standard Gameport driver included in the Windows operating systems. These cards may cause performance problems if a controller is connected to the gameport. You may experience hitching in the game or your controller may not work properly. If you see these issues, try using a USB controller to play the game and disconnect any devices from the gameport on your sound card.

Logitech Mouse
If the mouse wheel does not work in game when using a Logitech mouse, the scrolling size may need to be set to none in the mouse properties under the buttons tab. The web wheel should also be disabled by setting Button 2 to middle button.

NOTE: This may deactivate the mouse wheel in other applications, such as Microsoft Internet Explorer.

Custom Mouse Cursors
When using custom Windows cursors, such as the 3D cursor, the game cursor may be discolored or corrupt in some areas on the game, especially in menus. Disabling this feature corrects this issue.

Kensington Expert Mouse
When using the Kensington Expert Mouse with the PS/2 adaptor, the mouse may lose sensitivity in the game. Adjusting the sensitivity in the Mouse Control Panel or Kensington Mouseware does not correct this issue with this configuration. This does not occur when using the USB adaptor with this device.

Keyboard Issues
Users of compact keyboards, such as those found on laptop systems or those used for ergonomic reasons may experience some problems using the default set of keyboard commands.

Keyboard Limitations
Some keyboards may have limitations in Jedi Academy. You may be unable to use multiple keys simultaneously. For example: If you are pressing two keys at the same time, only one key may register the action that you chose.

Onboard Keyboard Shortcut Keys
We recommend that you do not use any of the onboard shortcut keys on your keyboard when playing the game. Doing so may have adverse affects on the game, such as causing the game to close while you are playing a mission.

-8- DirectX Setup

Technical Overview Of DirectX
DirectX is a library provided by Microsoft to run inside the operating system and provide programmers with seamless access to all of the hardware features available today. The DirectX platform provides an environment that allows developers to use a standardized format when programming an application. This makes it easier to support a wide variety of different hardware configurations. Prior to DirectX, developers were forced to write hardware-specific code (with a specific driver for each different piece of hardware).

WARNING: Once you have installed DirectX, it is not easily removed from your system.

Some older systems may contain hardware that may not be fully DirectX compatible. For optimum performance in Jedi Academy, your system must fully support DirectX. Fortunately, many manufacturers are releasing updated drivers. If you are unsure whether your system will support DirectX, please contact the manufacturer of your system for more information.

NOTE: Some programs that were made with earlier versions of DirectX may not work with DirectX 9.0a.

Important: You must have Administrator rights to properly install DirectX on a Windows 2000 or XP system.

Where To Find DirectX 9.0a
Microsoft DirectX 9.0a must be installed to play the Jedi Academy demo. To download DirectX
9.0a, please refer to the LucasArts Web site: http://support.lucasarts.com. From there, choose Updates/Patches, and then Utilities to find a link to the latest version of DirectX.

Checking Your System For DirectX Support
After you have installed Jedi Academy and DirectX, you may want to determine whether DirectX supports your computer hardware. To do this:

•	Click on Start to open the start menu.
•	Click on Run.
•	Type DXDiag into the Run dialog box.
•	Click OK.

-9- How to Contact LucasArts

LucasArts has set up a variety of services to provide you with information about our latest games, hint and gameplay assistance, and technical support. 

NOTE: Activision is providing all customer support for the International versions of Star Wars Jedi Academy. LucasArts is only prepared to support the US and Canadian versions of Jedi Academy. To contact Activision's Technical Support department please direct all inquires to the following e-mail address: support@activision.com.

Where To Find Us Online
Visit the LucasArts Technical Support Web site at support.lucasarts.com. From there, you can receive online technical support through Yoda’s Help Desk, browse technical documents, or leave a message for an online representative.

Yoda’s Help Desk
We are proud to feature Yoda’s Help Desk, an interactive knowledge base, which is available in the Technical Support section of the LucasArts Web site at support.lucasarts.com. Yoda’s Help Desk offers solutions to technical issues based on information you provide. Visitors to Yoda’s Help Desk will be able to receive technical support 24 hours a day, seven days a week. If Yoda’s Help Desk is unable to provide you with a solution to your problem, you can send an e-mail message to an online representative.

LucasArts Company Store
Safe, quick, convenient shopping is just a click away. Visit our secure online store at store.lucasarts.com for great deals on games and unique items you won’t find anywhere else-hats, T-shirts and so much more. 

Place your order online or call us toll-free at 1-888-LEC-GAMES.
(Technical support is not available on this line.)

-10- Web Sites

The list below is provided to assist you in finding the latest drivers for your sound and/or video hardware. Please check your hardware manufacturer’s web site for updated drivers for your specific card.

3Dlabs	www.3dlabs.com 
A-Bit	www.abit.com 
AMD	www.amd.com 
Asus	www.asus.com.tw 
ATI Technologies	www.ati.com 
Aureal Sound Cards	www.vortexofsound.com 
Aztech Labs	www.aztech.com.sg
Compaq	www.compaq.com
Creative Labs	www.creativelabs.com 
Crystal Semiconductor	www.crystal.com 
DELL Computer	www.dell.com
Diamond Multimedia	www.diamondmm.com/support/diamond/
Elsa	www.elsa.com.tw/EN/
ESS Technologies	www.esstech.com 
Gainward	www.gainward.com
Gateway 2000	www.gateway.com 
GLSetup	www.glsetup.com 
Guillemot	www.guillemot.com
Hercules	www.hercules.com
Hewlett Packard	www.hp.com 
IBM	www.ibm.com 
Intel	www.intel.com
I/O Magic	www.iomagic.com
Intergraph	www.intergraph.com
Kensington	www.kensington.com
Logitech	www.logitech.com
Matrox	www.matrox.com
Microsoft	www.microsoft.com
Microsoft Sidewinder	www.microsoft.com/sidewinder
Netgear	www.netgear.com
NVIDIA	www.nvidia.com
OpenGL.org	www.opengl.org
OPTi	www.opti.com
Trident	www.tridentmicro.com
Turtle Beach	www.tbeach.com
USRobotics	www.usrobotics.com
VIA Technologies	www.via.com.tw
VideoLogic	www.videologic.com
Yamaha	www.yamaha.com

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